Business to Our Troops: We’ve Got Your Back

Every day, thousands of our fellow citizens are deployed serving in the National Guard or Reserves, playing a fundamental role that protects our freedoms, maintains peace, and provides relief services to communities in the United States and around the globe.

It’s a role that will grow as our standing front-line military continues to evolve. Thousands of businesses have been and will continue to be impacted as more reservists are called to duty. It’s a challenge for the employer, who is often faced with having to backfill or replace key employees. We will only see these challenges increase as our country continues to deploy more resources in the global battle against terrorism.

For the Guard and Reserve member, the sacrifice endured when called to duty is significant on many levels. These men and women leave their homes, families, jobs and careers, sometimes with as little as a week’s notice, when their unit is deployed. They put their personal lives on hold in the name of freedom and service to our country — for anywhere from 12 to 24 months. Many are called up for multiple tours of duty.

As if the stress of a combat zone is not enough, some Guard and Reserve members also suffer financial hardships due to their service. This happens when their military pay while on deployment is less than that which they were making in their private industry job. Worse yet, even though federal law mandates that an employer must provide re-employment at a similar level and pay to returning employees, some Guard and Reserve members come back, find their employers have abandoned them, and have to fight to get their job back — a travesty that was brought to light by the TV newsmagazine “60 Minutes.

These are honorable men and women who put their lives on the line for our freedom and safety. You may have noticed that people with military experience have certain intangible qualities like self-awareness, pride and a sense of purpose. The military instills these qualities in all of its ranks because it makes them good people. By embodying such core values as honor, courage and commitment, men and women build character and confidence, develop strong team skills, and learn to accept responsibility and accountability for personal actions. These are exactly the employee values and life experiences that create and sustain successful businesses.

Our citizen-soldiers should not come home from serving our country only to face yet another battle to get their job back. They deserve our respect and admiration, and our unqualified support. Nothing less is acceptable.

My company, Con-way Freight, recognizes this not only as a responsibility, but a duty.  At any one time we may have as many as 100 employees on active deployment. While on leave for deployment, the families of these service men and women continue to receive company medical benefits. In the case where the deployed-employee’s military pay is less than their Con-way pay, the company makes up the difference. Upon return, these employees have access to resources and counseling under the company’s health plan to help them deal with the stresses of their deployment and reintegrate into society.  And finally, the job they had when they went on deployment is there for them when they come home.

Our Guard and Reserve members and all active-duty military are heroes in every sense of the word; we should not take them for granted. Consider doing something to support our troops. For example, this past holiday season, Con-way employees in several cities participated in a “Santa Claus for Soldiers’ Families” effort, collecting gifts and presenting them to families of deployed Guard and Reserve soldiers who otherwise were not able to afford or manage Christmas on their own. In addition, several times a year, Con-way employees around the United States band together and collect donations of goods into care packages that are sent to the troops.

You can also participate in similar “support our troops” collection drives done by community service organizations. You can encourage your local schools to adopt a solider or a unit, sending supportive cards and letters.  And you can participate in national and local military support groups that reach out regularly to deployed-soldiers’ families and provide basic assistance.

These efforts make a huge difference to our men and women in the military. They are the front line of our freedom. Your kindness and support will be recognized deeply and broadly, confirming to them that their sacrifices and commitment to the defense of our liberties are not only recognized, but respected, honored and revered.

Lt. Col. David L. “Duke“ Ellington (ret.) is a 30-year military veteran who served as a logistics officer in the U.S. Army and the Indiana National Guard. He also served as executive director of the Employer Support for the Guard and Reserve (ESGR), Indiana Chapter, a national advocacy organization that facilitates collaboration between employers and all branches of the active military and reserves. He is currently a personnel supervisor for Con-way Freight’s Indianapolis service center and participates actively in the company’s recruiting, hiring, training and support programs for veterans.


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